Information We Collect

1. Personal Information

   We may collect certain personal information necessary to provide our services, including:

   • Name.
   • Mobile phone number.
   • Email address (if provided).
   • Order details and user preferences.
2. Location Information

   The application may use location data for the following purposes:

   • Displaying the nearest Danube Cake branch.
   • Showing available products, services, and pickup times based on the user’s location.

   Users may disable location access through their device settings. If location access is disabled, users may manually select a branch.

3. Photos and Media

   The application may request access to photos or the camera to enable users to upload images or custom cake design references.

   We do not access, use, or process photos without the user's permission, and uploaded images are used solely for order fulfillment purposes.

4. Usage Data

   We may collect certain non-personal information relating to the use of the application, including:

   • User interactions with the application.
   • Pages viewed.
   • Features and services utilized.

   Such information is collected to improve application performance and enhance the user experience.

How We Use Your Information

We use the collected information for the following purposes:

• Processing and managing orders.
• Fulfilling customized cake design requests.
• Displaying relevant branches and services.
• Sending order notifications and updates.
• Improving our services and user experience.
• Complying with applicable legal and regulatory requirements.

Data Sharing

We do not sell, rent, or trade users’ personal information.

Personal data may be shared only to the extent necessary with:

• Danube Cake branches and authorized personnel involved in order fulfillment.
• Service providers, including payment processors, notification providers, and technical service providers, solely for the purpose of operating and supporting the application.

Account Deletion and Data Removal

Users have the right to request deletion of their account or personal data at any time through the available options within the application or through designated communication channels.

Upon receiving a deletion request, we will:

• Verify the identity of the requester.
• Delete or anonymize personal data within a reasonable period, unless retention is required by applicable laws or for legitimate legal, accounting, operational, or regulatory purposes.

How to Delete Your Account:

1. Open the Danube Cake app.
2. Go to your Profile.
3. Choose the Delete Account option.
4. Confirm the deletion by following the prompts.

Once deleted, all personal data will be removed from our servers within 30 days, except for operational or legal data we are required to retain. During this period, your account will be deactivated.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Data Subject Rights

In accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, users may have the following rights regarding their personal data:

• The right to be informed about the collection and processing of their personal data.
• The right to access their personal data.
• The right to request correction, completion, or updating of their personal data.
• The right to request deletion or destruction of their personal data where legally permissible.

Children’s Privacy

Danube Cake does not target children and does not knowingly collect personal data from children in violation of applicable laws and regulations.

Changes to This Privacy Policy

We may amend or update this Privacy Policy from time to time. Any updates will be published within the application or through other appropriate channels. Continued use of the application following the publication of such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding your personal data or this Privacy Policy, please contact us through:

• 📧 Email: tech@danubecake.com